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The Brand Success Manager is the main point of contact for assigned clients. You will coordinate between internal teams (creative, media buying, and email) and external stakeholders (sometimes brand founders, CEOs, and C-Suite teams), ensuring communication is clear, deliverables are met, and campaigns run smoothly.

This is a client-facing role requiring daily responsiveness, strategic communication, and the ability to translate performance data and creative updates into clear client value. This is a full-time, fully remote position.

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Competitive salary + Bonus scheme + 25 Days paid holiday

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About Us

We are a fast-growing e-commerce growth agency specializing in scaling direct-to-consumer brands through performance advertising, email marketing, and consulting. Our team partners with high-growth brands to deliver measurable results, with an emphasis on clarity, speed, and collaboration.

We are seeking a Brand Success Manager to join our team. This role sits at the intersection of client servicing and internal operations, ensuring our clients feel supported while our creative and operations teams deliver world-class results.

Role Overview

The Brand Success Manager is the main point of contact for assigned clients. You will coordinate between internal teams (creative, media buying, and email) and external stakeholders (sometimes brand founders, CEOs, and C-Suite teams), ensuring communication is clear, deliverables are met, and campaigns run smoothly.

This is a client-facing role requiring daily responsiveness, strategic communication, and the ability to translate performance data and creative updates into clear client value.

Key Responsibilities

Requirements